Introduction
Once your usheru Connect Venue website is ready to go live, you will receive access to the usheru Venue Interface. This dashboard allows you to manage and update your website going forward.
Steps
1. Training Session Scheduled
When your website is ready to launch, the Client Support team will contact you to arrange a WordPress training session.
2. usheru Venue Interface Access Provided
Once the session is scheduled, you and your team will receive:
A link to your usheru Venue WordPress Interface
Your individual login credentials
This will give you full access to the back end of your website.
3. Live Training Call
During the training session, we will guide you through the entire Interface, covering:
How to make edits and updates
Key features and functionality
When and how to contact support
By the end of the call, you will be ready to confidently manage your website.
4. Post-Live Communications
After your website goes live, you and your team will be enrolled in our post-live flow. You will begin receiving important email communications covering:
Ongoing website management
How to contact support
How to access the usheru Support Hub
5. Ongoing Support & Resources
Within the usheru Support Hub, you’ll find helpful articles covering the topics discussed during your training session. If you need a refresher or additional support, you can always contact the Client Support team to request further training.
Summary
Access to the usheru Venue Interface is provided either during the demo stage (if required) or at the point of going live. Comprehensive training is included, and additional guidance is available through the Support Hub.
If you require further training or lose access to your account, simply contact the Client Support team, and they will assist you as soon as possible.